Terms of Service
Last updated: September 2025
Welcome
Welcome to DEAR MYKEL. These Terms govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to these Terms.
1. Eligibility & Account
You must be of legal age to purchase in your jurisdiction. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
2. Orders & Acceptance
All orders are offers to purchase and subject to acceptance. We may refuse or cancel an order due to availability, errors, suspected fraud, or other reasonable circumstances.
3. Pricing & Availability
Prices, product details, and availability are subject to change without notice. If a pricing or listing error occurs, we may cancel the order and issue a refund.
4. Payment
Payments are processed securely by our trusted partners. By submitting payment details, you confirm that you are authorized to use the chosen method and authorize us (and our processors) to charge the total amount of your order.
5. Shipping & Delivery
Delivery estimates are provided at checkout and may vary by carrier, destination, and customs processing. Title and risk of loss pass to you upon delivery by the carrier.
6. Returns & Exchanges
Please review our Returns policy for eligibility, condition requirements, timing, and any restocking or return shipping fees. Items must be returned in original condition with tags attached.
7. Intellectual Property
All content on this site—including trademarks, logos, designs, text, images, and graphics—is owned by or licensed to DEAR MYKEL and protected by applicable laws. You may not use our IP without prior written consent.
8. User Content
If you submit reviews, images, or other content, you grant DEAR MYKEL a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with our services and marketing, subject to applicable laws.
9. Prohibited Uses
You agree not to misuse the site, including by attempting to gain unauthorized access, interfering with security or performance, scraping, or using the site for unlawful purposes.
10. Third-Party Services
Our site may link to third-party services. We are not responsible for their content or practices; use of those services is at your discretion and subject to their terms.
11. Privacy
Your use of the site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and safeguard personal information.
12. Disclaimers & Limitation of Liability
To the fullest extent permitted by law, the site and products are provided “as is” and “as available,” without warranties of any kind. DEAR MYKEL will not be liable for any indirect, incidental, special, consequential, or punitive damages.
13. Indemnification
You agree to indemnify and hold harmless DEAR MYKEL and our affiliates from any claims arising out of your breach of these Terms or misuse of the site.
14. Changes to Terms
We may update these Terms from time to time. Changes take effect upon posting to this page unless otherwise stated.
15. Governing Law & Venue
These Terms are governed by the laws applicable to our principal place of business, without regard to conflict-of-laws principles. Exclusive venue lies with the courts located there, unless mandatory law provides otherwise.
Contact
Questions about these Terms may be sent to:
DEAR MYKEL Client Services
legal@dearmykel.co